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Terms & Conditions


The following terms and conditions govern the Service that Maternity & Baby offer at the Site, including the services and use of the blog site defined below (“User’s Agreement”).

Please read this User Agreement carefully. When you register with the Service or access or navigate to the Site including the blog site, you will be deemed to have accepted, and will be bound by, the User’s Agreement as amended and varied from time to time by Maternity & Baby.


1.1 Terms and Conditions

a) The terms and conditions contained in the User’s Agreement govern what you can and cannot do when using the Service together with our obligations to you.

b) If you breach any of these conditions we may decide not to allow you to use the Service or claim damages or other amount against you.

c) We will act reasonably in our conduct in running the Service and in enforcing this User’s Agreement.

d) Please take time to read these terms and conditions and make sure that you understand them. Please direct any questions you may have to our Customer Service team which can be contacted at info@maternityandbaby.com.au.

1.2 Amendment to Terms and Conditions

a) We may amend this User’s Agreement from time to time by placing terms and conditions on this Site which are enforceable immediately.

b) You should review this User Agreement from time to time for any amendments and ensure that at all times you are familiar with them as changes may have been made to previous versions of this User Agreement.

c) Your continued use of the Service following any amendment to the User’s Agreement will constitute your acceptance of the new terms and conditions applying to this Service.

1.3 Additional Terms and Conditions

a) You should note that additional conditions governing the Service in your relationship with Maternity & Baby are contained in the Site’s webpages and unless those conditions conflict with the terms and conditions within this User Agreement, they will be incorporated into and will form part of this User’s Agreement.

b) In particular, please carefully read all Product Information relating to the product you are purchasing which contains important information relevant to that product.


2.1 General Use

a) This Service is provided to you personally and when using this Service you must not resell the Service to another person or make any commercial use out of the Service.

b) If a government agency, department, law enforcement agency or another executive agency informs us that there is information on the Site which is in contravention of any law, industry code, policy or other policy guidelines, we can remove that information from the Site.

c) Without limiting any other remedies available to us, we may suspend or terminate your use of the Service if we become aware or reasonably suspect that you may have engaged in a breach of this User’s Agreement in connection with the Site or any fraudulent activity at all.

2.2 Maintenance of Site Integrity

a) You may not take any action that might interfere with the operation of the Service and must not use any device or software to interfere or attempt to interfere with the proper working of the Site.

b) You are solely responsible for your transmissions through the Service. We reserve the right to determine whether or not your conduct is consistent with the User’s Agreement and we may enforce good practice for the Site where necessary.

c) We may, in our sole discretion while acting reasonably, immediately terminate your account and your use of the Service if your conduct is deemed by us to be inconsistent with the User’s Agreement.


3.1 Requirements for Registration

a) You must be legally able to form binding contracts to use this Service. This means you must not register for the Service if you under 18 years of age, an undischarged bankrupt, or under any type of insolvency, administration or other insolvency event where you are a company.

3.2 Registration Process

a) You must register your details with us to use this Service which will create an account. This account will be your account for use of the Service (“your account”).

b) Registration is free and does not require you to purchase anything from Maternity & Baby or the Site.

c) You must not use false or misleading information in registering or using the Service and you must update your details should they have changed from the last time you used the Service. We are not responsible for any loss or damage (including misdirected deliveries or notifications) which may occur because you have not provided us with up to date, accurate or complete information.

d) You must choose a username and password when registering your account. You are responsible for the security of your username and password and we will assume that anyone using your account is authorised by you. Under no circumstances will unauthorised access and use of your account reduce your liability in connection with the Service. This includes your obligation to purchase a product which may result from use of your username and password.

e) You must notify us immediately if you become aware of any unauthorised use of your account or other security breach which we may consider relevant.

f) You permit us to send you notifications by email of the status of any delivery, a copy of your invoice and any other marketing or promotional events and offers. We will refrain from sending you marketing related materials, including special offers, if you tell us you do not wish to receive these communications when you complete your registration online. We may additionally request that you participate in customer feedback from time to time so that we can improve the Service to you.

g) We accept no liability for any loss or damage incurred if you do not receive any notifications by us to you, for whatever reason.

h) We will use your personal data in accordance with our Privacy Policy.

i) You may request that your account be closed by emailing us at admin@maternityandbaby.com.au. Your account will be closed if you have paid everything you owe to us in cleared funds and all transactions have been completed.

3.3 Transmissions to our WebSite

a) You are solely responsible for transmissions to our WebSite when using your account or when the Site is accessed by someone using your account.

b) You must ensure that your transmissions:

i. Are true accurate and complete;

ii. Do not infringe any other persons rights or privacy, including without restriction intellectual property rights;

iii. Are not contrary to any applicable law or code of practice;

iv. Are not defamatory, threatening or constitute harassment;

v. Are not false or misleading in anyway;

vi. Are not obscene or objectionable; and

vii. Do not contain any virus, Trojan or other computer program that may damage or interfere any data, personal information or system of Maternity and Baby.

c) You must not allow any transmission to be done in relation to the Service which is prohibited by the User’s Agreement.


4.1 Product Information

a) You must carefully read all Product Information in relation to any items you purchase on the Site.

b) It is your responsibility to read the Product Information relating to any item listed for sale on the Site. Do not rely upon the title summary or any photographs of any item solely as a complete description of an item.

c) Maternity & Baby seeks out quality garments and fine materials. Some people are allergic or experience an allergic reaction in relation to certain types of fabric and dyes. It is your obligation to raise any allergies you may have with us prior to purchasing an item.

d) Any description or photograph of any item does not in any way offer any opinion as to the suitability of an item for your needs nor does it replace an assessment of such suitability in your personal circumstances. Please use any photograph or graphical description as a guide only.

e) The terms and conditions set out in this User’s Agreement govern delivery and payment terms. The payment and/or a delivery description may be included in any item description, so please make sure that you understand both the terms of the delivery and payment and your obligations under these additional terms and conditions. You acknowledge that a delivery fee will usually be charged when purchasing an item from the Site.


5.1 Suspension of Your Account and Use of the Service

a) We may refuse you the right to access your account and use the Service if you:

i. Do not pay for any item;

ii. Give information which is inaccurate, incomplete or untrue or otherwise you refuse to accept delivery of a purchased item; and/or

iii. Have engaged in any fraudulent conduct on the Site in which circumstance your account will be permanently suspended and your use of the Service barred.

b) In addition to the rights conferred by paragraph 5.1 a) above, we wholly reserve the right to suspend, cancel or terminate your access to the Service or your account if you breach or fail to observe the terms and conditions of the User’s Agreement.

c) We further reserve the right to suspend your account and your access to the Service at our discretion acting reasonably at all times.

d) If we suspend your access to the Service and your account, we may prevent you from registering from the Site again for a new account.

e) We reserve the right to refer any fraudulent conduct by you on the Site in using the Service or in accessing your account or in buying any item to the police and your ISP. You acknowledge that it is illegal to buy products using false details and/or under a false name and credit card and we reserve all of our rights against you if you breach the law in this regard or the terms and conditions of this User Agreement, including without limitation the likelihood that you will be pursued for any losses suffered by any person arising out of any illegal action.


6.1 Our Liability Generally

a) We do not provide any express or implied warranty or condition concerning the Sites capability or capacity in providing the Site and the Service to you which are provided on an “AS IS” and “AS AVAILABLE” basis.

b) We do not guarantee continuous, secure or uninterrupted access to the Service or your account and you acknowledge that certain aspects of the provision of the Service to you are out of our control. Such factors may cause the operation of the Site to be restricted including where maintenance or other Services to the Site, the Service and your account are required.

c) You acknowledge that the use of the internet can at times be unpredictable and in some cases insecure and that at times our Service to you and your account may not be available and our Site and any transmissions may not be free of error or other harmful components.

d) Links to external websites are provided for your convenience only and are in no way a representation as to their suitability, usability, accuracy, availability or safety nor an endorsement by Maternity & Baby of the external website. Maternity and Baby will not be liable under any circumstances for any loss or damage suffered by you when visiting an external website through a link on the Site or otherwise including but not limited to loss and damage caused by any virus or other harmful component.

e) In relation to the delivery of the Site, the Service, your account and the sale of any product to you, you acknowledge that neither Maternity & Baby, nor its suppliers, will be liable to you for any consequential loss including any lost profit, special, incidental or consequential damages including negligence.

f) Maternity and Baby exclude to the maximum extent permitted by law any liability for any loss or damage incurred by you due to an allergic reaction suffered as a result of your use of any item or the use of that item by anyone else.

6.2 Limitation of our Liability – Sale of Goods

a) We will endeavor at all times to ensure that any goods sold to you accurately correspond to any descriptions given in the Product Information and additionally will have a clear title and be available and in stock.

b) Subject to paragraph c) below, to the extent permitted by law, all express or implied conditions or warranties in connection with the Service, the Site and the sale of any goods are excluded.

c) However, we acknowledge certain liability pursuant to any warranty or condition, implied or otherwise, cannot be excluded by law. In those circumstances, we limit our liability to the following:

i. The replacement of the goods or the resupply of the Services;

ii. The supply of equivalent goods or the payment of the costs of having the Services supplied to you again; or

iii. Making a full refund to you for any amounts paid by you to us.

6.3 Indemnities

a) You shall at all times indemnify and hold harmless Maternity & Baby and any of its past, present and future officers, directors, employees and agents from and against all and any claims, damages, liabilities, costs and expenses (including legal costs and expenses) arising out of:

i. Any breach by You of any term or condition of these Terms and Conditions and User Agreement;

ii. Any negligent act or omission by You or any of your officers, directors, employees, agents and sub-contractors in performing or omitting to perform the obligations under these Terms and Conditions and User’s Agreement; and

iii. Any loss or damage suffered by a third party in connection with any act or omission of You or Your officers, directors, employees, agents and sub-contractors in relation to Your choosing to enter into this User’s Agreement or the performance of your obligations pursuant to these Terms and Conditions and User’s Agreement.

6.4 Delivery, Risk and Title

a) Delivery terms are set out on the Product information page and are discussed above.

b) If an item you purchase is to be delivered by Maternity & Baby to a place nominated by you, the risk in such item will pass to you:

i. when it is delivered; or

ii. if we are unable to deliver the item to the place nominated by you for any reason, (for example if no one is present to accept delivery), when we or our carrier first attempt to deliver the item.

c) Title in any item will only pass to you when we receive the Invoice Amount in cleared funds. If title has passed, that will not affect our rights to terminate a sale pursuant to this User’s Agreement.


6.1 Privacy Policy

a) Maternity & Baby is bound by the Privacy Act 1988 (Cth).

b) In accordance with the Privacy Act, Maternity & Baby will take reasonable steps to protect personal information (as defined under the Privacy Act) collected by it from misuse and loss from any disclosure, modification or access including unauthorized access to that personal information.

c) Maternity & Baby may use and disclose your personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and as otherwise allowed by the Privacy Act.

d) Maternity & Baby may disclose the personal information for the purposes of conducting its business, providing and marketing our services, communicating with you, managing and improving the services we provide and the site and in complying with our legal obligations.

e) We can only discuss your personal details with you and no-one else. Any party enquiring on your behalf including a spouse or a family member, can only be provided with information providing you give us your consent authorizing us to do so.

f) Please click here to review our detailed privacy policy.


7.1 General

a) Maternity & Baby has a 30 day satisfaction guarantee in relation to items we sell as detailed on our Returns Policy web page.

b) This means that if you return the item purchased from our Site within 30 days of the date of our invoice (60 days for international customers), provided the item is returned in its original packaging and in its original new condition, we will refund the purchase price in full. Generally we require tags to still be attached to the item.

c) We are under no obligation to refund or exchange an item which does not have tags attached, has been soiled in any way, has a perfume or other odour, has been washed or worn.

7.2 Faults

a) If an item is faulty, we will exchange or provide you with a store credit equal to the purchase amount of that item, provided the item is returned to us within 30 days of the date of our invoice.

7.3 Costs of Return

a) Certain costs may be incurred by you in returning any item to us, including postage or freight costs. We are not liable for those return costs except where a fault has been accepted by us.


8.1 General

a) The site including all content, text, graphics, icons, images, audio, data, software and any other content contained on this Site is the property of Maternity & Baby or its suppliers (unless otherwise stated) and is expressly protected by copyright and trademark laws in Australia and internationally.

b) The compilation of all content on the site is exclusive property of Maternity & Baby and protected by copyright laws in Australia and internationally.

c) All software used on this site is the property of Maternity & Baby or its software suppliers and is protected by copyright laws in Australia and internationally.

d) Maternity and Baby® is an official registered trademark.  This trademark covers:

Goods & Services

Class: 35 The bringing together, for the benefit of others, a variety of goods (excluding the transport thereof), enabling customers to conveniently view and purchase the goods, including online; distribution of goods (not being transport services) (agent, wholesale, representative services, by any means including online); wholesaling and retailing services including online in this class; promotional services; sales promotion services, including online; publicity; marketing; advertising; marketing and advertising research; planning of marketing and advertising strategies; preparation of advertising matter and materials; publication of advertising matter and materials; direct marketing; promotional marketing; organisation and management of customer loyalty programmes; discounting and related sales promotion services; customer support services; ordering services (for others), telephone order services for goods, computerised order services for goods, administrative processing of purchase orders; importing services; exporting services; business management; administration and management of retail, wholesale, advertising, marketing, promotions; event management services; organisation of commercial trade fairs; arranging of exhibitions for advertising, business, commercial and trade purposes; business efficiency studies and business data analysis services; provision of business data and information; business enquiries; business management and business management advice; business planning; corporate planning; dissemination of commercial information; distribution of prospectus; business management of outsourcing; business records keeping; accounting, auditing and bookkeeping; database management; data verification, transcription and retrieval; employee record services; human resource management; providing information, including by electronic means and via a global computer network, about all of the aforesaid services


9.1 Applicable Definitions

a) In this User’s Agreement, the following definitions apply together with those definitions which are incorporated and defined above:

“Privacy Statement” means the statement contained in the Security + Privacy webpage of the Site;

“Product Information” means any information posted by us on any webpage of the Site in relation to an item that is for sale on the Site;

“Maternity & Baby” means Maternity & Baby; ABN 32 021 637 978;

“Returns Policy” means the policy contained in the Returns + Exchanges webpage of the Site;

“Service” mean the Maternity & Baby retail sale Service of maternity wear, clothes, apparel and accessories governed by this User’s Agreement;

“Site” means the Maternity and Baby Website


10.1 Applicable Law

a) This User agreement is governed by and will be construed in accordance with the law of Western Australia and both you and Maternity & Baby shall be subject to the jurisdiction of the Courts of Western Australia.



At Maternity & Baby we understand concerns you may have in relation to your personal information and privacy and we take our obligations in relation to your personal information and privacy very seriously. We will not make available to any third party any information collected on our website, nor will we rent or sell such information to any other party. We set out our privacy policy in detail below.

Collection of Personal Information

Maternity & Baby receives the personal information from you when you register for the Service. You may periodically update your personal information including contact and billing information and you may provide us with further information when completing the checkout process on our Site. Maternity & Baby uses the information to process your order and, where your order cannot be processed, it uses your information to contact you to discuss the steps required to process your order and to obtain the information required.

Disclosure of Personal Information

Maternity & Baby may use an external credit card processing company to charge you for any items you buy on the Site whilst using the Service. No personal information is retained, disclosed, stored or used for any purpose other than for the purpose of processing your credit card payment. Where you sign up for proposed services of products in conjunction with our partners and third party suppliers, we may disclose your personal information to those partners or third party suppliers for the purpose of providing those additional services or products to you. We seek to ensure, by way of contract, that any third party suppliers and partners of Maternity and Baby are forbidden to use any personal identifiable information about you, other than for providing the additional services or products which you have registered for.

Third Party Privacy Policies

The Maternity & Baby Site contains links to external websites. Maternity and Baby cannot guarantee the terms, fairness or acceptability of the privacy policy of any external website, nor is it responsible for the privacy practices of those websites. Maternity and Baby encourages you to read the privacy policy of an external website prior to using any services or buying any products offered therein.

Use of “Cookies” and Information Security

Maternity & Baby may from time to time use cookies to gather and store information. Cookies can help to streamline your use of the Service and the Site and allow us to better provide the Services to you. Cookies are a standard tool used by internet websites to provide services to customers and, while they do not personally identify you, they identify your computer. You can change the settings of your internet browser to accept or reject a request for cookies. If you disallow the usage of cookies by the Maternity & Baby Site, your use of the Service and some of the features of the site may be interrupted, may not function properly or may function slower than usual.

Security of your personal information and the integrity of the Site and the Service are of utmost concern to us and we take every precaution to protect these items. At relevant times and either when registering for the Service or using the Service, when entering sensitive information, we ensure that information is encrypted and protected with sound encryption software. We may change the encryption software from time to time however we will make a statement on our website when our security systems have changed and the current security utilized by the Site and the Service. You should make sure that a icon of a lock is visible when submitting personal or sensitive information to our site or other graphic that demonstrates that the internet session is adequately secured.

Special Offers by Maternity and Baby

From time to time Maternity & Baby sends all of its customer’s information in relation to our Services, special offers or other information relevant to the Services we provide together with advice as to advancements in maternity wear generally. If you do not wish to receive these communications, please unsubscribe by emailing us at sales@maternityandbaby.com.au.

Legally Required Disclosure

We expressly reserve the right to disclose your personal information, including your personally identifiable information, as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with the law in any relevant jurisdiction including any required disclosure due to a change in the law, a court order or by legal process served on Maternity & Baby.

Amendments to Privacy Policy

Maternity & Baby reserves the right to amend this privacy policy from time to time at its discretion. Please review our privacy policy often for any amendments and when using the service or purchasing any item from the Site.

Contact Details:

Maternity & Baby
PO BOX 7115
Secret Harbour WA 6173