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Shipping & Ordering Info

Ordering Information

 

How much is shipping?

For orders over $150 shipping is free! For all other orders within Australia there is a flat shipping fee of $7.95. We also offer optional express shipping within Australia for a flat fee of $12.95.

If you require international delivery (outside Australia) please contact us and we will calculate shipping for you.

 

How long will my order take to arrive?

We endeavour to dispatch all orders within one business day. The length of time it takes for your order to arrive will depend on where in Australia you live. Please allow 3-10 working days for standard shipping and 2-5 days for express shipping.

 

How do I know if an item is in stock?

Generally all items on the site are in stock. If an item or size is not in stock it will either not be listed, or, when you select it you will see a message below the price that says "Unavailable" you will not be able to add this item to your cart.

 

The item I want is out of stock. Can I still get it?

In some cases items or sizes are no longer available, however it may be possible for us to reorder or track down an item for you. Please contact us and we will do whatever we can to help.

 

I can't see my size listed?

As mentioned above, sometimes sizes are not listed as they are out of stock. However, please contact us and we will try and get it for you. If you are after larger sizes, some of our styles can be specifically ordered in larger sizes, so please get in touch and we will do what we can.

 

What payment methods do you accept?

Please see Payment Information.

 

How do I know if my order has been successfully received?

You will receive an email letting you know that your order has been processed. The email will have an order reference number. You can check the status of your order online by logging in to your Account. We will send another email to let you know when your order has been completed on our end, and is on its way to you.

 

What if I have more questions?

We are happy to answer any and all of your questions! Just contact us